Fast for the customer, controlled for finance. Microbrains proposes the resolution, prepares the SAP document and routes it for approval by amount, so every credit has a full audit trail.
Sovereign AI
Certified SAP Partner
Trained for the industry
Human in the loop
Runs on-prem or in EU data centres
What if you could solve your problems with just one solution?
Once a complaint is accepted, staff create returns, credit notes and replacement deliveries by hand in SAP. Approvals run through email threads, so errors creep in, settlements take too long and customers wait.
Microbrains proposes the resolution based on your rules for value, customer, contract and cause. It prepares the return order, credit memo request or free-of-charge delivery in SAP, routes it for approval by amount, and informs the customer once it's done.

Sensitive documents never leave your environment. Use Microbrains with you private cloud, on premise or offline.

Microbrains handles the routine work and highlights what needs attention. Final approval always stays with you.

Sovereign models, trained under democratic values. Your documents are never used for training.

For every accepted complaint or return request, Microbrains checks your rules: order value, customer, contract terms and cause.

The agent proposes the right resolution, whether return, credit, replacement or goodwill, with the reasoning attached.

The SAP document is prepared as a return order, credit memo request or free-of-charge delivery, and routed for approval based on your amount thresholds.
Built for subject matter experts – not developers. Nobody knows your processes better than you. If you can describe a workflow, you can build it! Rest assured, our experts are available at any time.

Run Microbrains on your own infrastructure or in a European cloud: on-prem, private cloud, or fully air-gapped. Every agent action, decision, and system interaction is traced end to end, with a human in the loop wherever a decision carries real consequences. European-built, European-owned.
Powered by truly Sovereign European AI models.
Human-in-the-loop checkpoints and escalation paths
Full audit trail for every agent action
European ownership, European infrastructure


Generic agents don't understand industry like microbrains does. Built on different foundation models trained on and with industrial data, and connected natively to SAP, agents don't just read documents, they extract, validate, and write results straight into your material master, quality record, or sales order.
High-accuracy OCR for industrial documents
Certified SAP partner and native SAP write-back
Templates made for the Industry
Experts available at any time
No credit card required. No 14-day countdown. Start free and stay free until you need more.
No problem — co-innovation is the key! Help us to improve microbrains and let us help you automate your business processes.
Co-innovation workshops and processes to gain an understanding of your industry's needs.
Development of AI-powered automation processes specifically tailored to your needs.
Creation of templates and agents that help to increase the effectiveness of your expert area.