Diagnose before you dispatch. Microbrains identifies the machine by serial number, pulls warranty and service history from SAP, suggests the likely fix and creates the service order when a visit is needed.
Sovereign AI
Certified SAP Partner
Trained for the industry
Human in the loop
Runs on-prem or in EU data centres
What if you could solve your problems with just one solution?
When a machine goes down, every hour costs your customer money. Service engineers first search manuals, service history and warranty terms before they can even start the diagnosis. Site visits that weren't needed drive up your cost.
Microbrains identifies the equipment by serial number and pulls installed base, service history and warranty or contract status from SAP. It suggests likely causes, fixes and spare parts from manuals and past service reports. When the issue can't be solved remotely, it creates the SAP service order with a technician briefing.

Sensitive documents never leave your environment. Use Microbrains with you private cloud, on premise or offline.

Microbrains handles the routine work and highlights what needs attention. Final approval always stays with you.

Sovereign models, trained under democratic values. Your documents are never used for training.

Microbrains reads the serial number from the request and finds the machine in your SAP installed base. Its warranty, service contract and SLA are pulled at the same time.

The agent gathers service history, manuals and known issues for that machine type, so the context is ready before anyone opens a file.

Based on the symptoms and past service reports, Microbrains suggests the likely cause, the fix and the spare parts needed. If the issue can be solved remotely, your engineer reviews the solution guide before it goes to the customer.
Built for subject matter experts – not developers. Nobody knows your processes better than you. If you can describe a workflow, you can build it! Rest assured, our experts are available at any time.

Run Microbrains on your own infrastructure or in a European cloud: on-prem, private cloud, or fully air-gapped. Every agent action, decision, and system interaction is traced end to end, with a human in the loop wherever a decision carries real consequences. European-built, European-owned.
Powered by truly Sovereign European AI models.
Human-in-the-loop checkpoints and escalation paths
Full audit trail for every agent action
European ownership, European infrastructure


Generic agents don't understand industry like microbrains does. Built on different foundation models trained on and with industrial data, and connected natively to SAP, agents don't just read documents, they extract, validate, and write results straight into your material master, quality record, or sales order.
High-accuracy OCR for industrial documents
Certified SAP partner and native SAP write-back
Templates made for the Industry
Experts available at any time
No credit card required. No 14-day countdown. Start free and stay free until you need more.
No problem — co-innovation is the key! Help us to improve microbrains and let us help you automate your business processes.
Co-innovation workshops and processes to gain an understanding of your industry's needs.
Development of AI-powered automation processes specifically tailored to your needs.
Creation of templates and agents that help to increase the effectiveness of your expert area.